Date:
18 Jun 2025,
12.00PM – 1.00PM
duration:
1 hr
Location:
Online
Cost:
Free event
Register Add to Calendar 2025-06-18 12:00:00 2025-06-18 13:00:00 Pacific/Auckland Station Access, Pedestrian Movement & Customer...

Safe and effective station access is crucial for seamless station operation and integration with the surrounding transport system. Drawing on relevant case studies, our presentation will explore strategies to improve station access and the implications of grade separation, including accessibility, connectivity to other modes and walking the ‘Last Mile’ – highlighting how a focus on customer experience and safety can improve project outcomes.

Crime Prevention Through Environmental Design (CPTED) has five fundamental design principles: natural access control, natural surveillance, territoriality, activity support, and maintenance. This presentation will discuss the application of CPTED principles and why they are fundamental to designing safer transport hubs and their surrounding physical environments. Recent assessment findings will inform the discussion - identifying the importance of mitigating potential risk and positively influencing human behaviour during project development.

About the presenters:
Martin Peat
is Stantec's Practice Lead for Pedestrian Modelling and has been enhancing station access and customer experience at rail stations across the globe. His combination of station modelling and operational experience delivering mega events, brings a unique approach to station planning.
Louise Hamilton is a Senior Landscape Architect and an internationally certified CPTED practitioner at Stantec. The CPTED certification reinforces a people-centric approach to design and assessment when delivering a vast range of projects in the infrastructure and public space.

Online Engineering New Zealand hello@engineeringnz.org

The Railway Technical Society of Australasia - New Zealand Chapter invite you to join them for a presentation on Station Access and the Customer Experience.

Safe and effective station access is crucial for seamless station operation and integration with the surrounding transport system. Drawing on relevant case studies, our presentation will explore strategies to improve station access and the implications of grade separation, including accessibility, connectivity to other modes and walking the ‘Last Mile’ – highlighting how a focus on customer experience and safety can improve project outcomes.

Crime Prevention Through Environmental Design (CPTED) has five fundamental design principles: natural access control, natural surveillance, territoriality, activity support, and maintenance. This presentation will discuss the application of CPTED principles and why they are fundamental to designing safer transport hubs and their surrounding physical environments. Recent assessment findings will inform the discussion - identifying the importance of mitigating potential risk and positively influencing human behaviour during project development.

About the presenters:
Martin Peat
is Stantec's Practice Lead for Pedestrian Modelling and has been enhancing station access and customer experience at rail stations across the globe. His combination of station modelling and operational experience delivering mega events, brings a unique approach to station planning.
Louise Hamilton is a Senior Landscape Architect and an internationally certified CPTED practitioner at Stantec. The CPTED certification reinforces a people-centric approach to design and assessment when delivering a vast range of projects in the infrastructure and public space.