Engineers may be engaged by homeowners, insurers, or resolution services to assess damage to homes following a natural hazard event(s) and advise on repair or reinstatement options. Engineering New Zealand supports this process by providing guidance, an independent engineering panel, and pathways to help people understand their options.
Engage an engineer
Engaging an engineer at the right time with an appropriate letter of engagement, helps clarify technical issues, support informed decision-making, and progress your insurance claim with confidence.
Get claims support from NZCRS
The New Zealand Claims Resolution Service (NZCRS) is an independent service that supports homeowners to better understand and navigate the insurance claims process following a natural hazard. NZCRS can also provide guidance before a claim is made, helping homeowners understand when to seek technical advice, the role of an engineer, and the value of early, well defined engagement.
Natural Disaster Recovery panel
The Natural Disaster Recovery Panel brings together independent, experienced structural and geotechnical engineers to provide impartial technical advice on residential insurance claims arising from natural hazards.